Description of Project:

The Library of Congress (LOC) wanted to develop and install interactive kiosks throughout the main library and exhibits to enable guests to interact with the library during visits, helping to make visits more rewarding and engaging. In addition, they wanted to link the kiosks to the Internet in order for guests to expand their experience before and after their visits.

To help meet the LOC's needs, Aquent provided a team of interactive designers and developers, content developers and web editors. The team first designed the interactive kiosks that would enable guests to interact with the LOC during visits. Aquent then transitioned this same team to build a new website, MyLOC.gov. The site was designed to closely connect with the physical experience of the library, enabling visitors to continue their exploration and relationship with the LOC, even from the comfort of their own homes. MyLOC.gov supplies information for those planning a visit while providing a rich experience for those who have yet to visit the building. The content draws heavily from the interactive kiosks and exhibition spaces and allows the bookmarking of content items. Virtual tours, visit-planning resources, and information for teachers and students are also available on the site.

Using the same team for both tasks provided continuity and quality between the kiosks and web site. This enables consistent messaging, promoting this national treasure's brand, building engagement with the community, and making resources available to those who might not be able to access the library itself. Both the kiosks and web site are currently in use by the Library of Congress.